Frequently Asked Questions for Interested Hosts
What is a HELM Life Host?
HELM Life provides online activities for kids, in small groups with friends and a session host. We’re looking for fun, engaging responsible hosts to conduct online sessions for kids. We’re looking for camp counsellors, swimming instructors, ECEs, long time babysitters – people who know kids, know how to have fun and are looking to work part-time hours during the day time.
What do I need to apply?
HELM Life is looking for candidates who:
- Have experience with kids
- Can provide 2 childcare-related references
- Can get a police check
- Are fun, reliable and outgoing and enjoy leading activities for kids!
Are HELM Life hosts responsible for content and curriculum planning?
No. HELM Life has a large content program and for every class that you host, you will be provided with a framework for the class. Before each session, you should:
- Receive a message about the session you are hosting, the number of kids in the session and the schedule for the session
- It’s up to you to review the session curriculum BEFORE the session. This is very important – the best sessions are delivered by prepared hosts!
- You should read the slides all the way through and consult the NOTES slides at the end to get some guidance as to the flow of the session
Is there training?
Yes! We help our hosts get up to speed so that they can be great hosts!
How many training sessions will there be?
Once you’re up to speed, we start the in-session training where you being as a co-host at $16/session and graduate to a full host at $21/session
One session of Zoom training and practice which will consist of various scenarios with others role playing as the kids you might encounter during the sessions you host.
More training will be provided for more specialized programs should you express interest in running them.
After you complete Zoom Training – there is a series of small quizzes to complete.
Is training paid?
Training is unpaid until you begin co-hosting sessions. Before you co-host, HELM Life gets you up to speed on useful skills like:
- How to use Zoom
- How to be an online moderator
- How to use Zoom safely with kids
- How to deliver engaging content online
What happens after training? Can I start hosting right away?
After training, if you are a good fit and selected to continue as a HELM Life host, you have the opportunity to observe and co-host sessions as well as training for more specialized programs if you’re interested.
You will then host on your own with an observer. Those who require more support will be offered more opportunities to work with a co-host to pratice and learn.
The HELM Life training team may occasionally pop in to your sessions when you do start hosting on your own to make sure you’re ready and prepared and to offer any help or support that you need.
How long do sessions run for?
Sessions occur everyday and run for 40 – 45 minutes. You will be paid for an hour, which also gives you some time to go over the session content provided by HELM Life so that you’re all ready to go when the kids arrive. Some sessions may be 20 minutes for which you will be paid for half an hour.
What is the hourly rate?
You will be working as a subcontractor. The starting hourly rate is $16/hr as a ‘trainee’ when cohosting and hosting sessions. Once you have been approved to host on your own, your rate will increase to $21/hr as a subcontractor.
Invoices are due by the end of Friday before 9 pm. The rate includes 40 minutes of hosting plus 20 minutes of prep – for the majority of the sessions.
There is only currently one 20 minute junior kindergarten session running. For that, the rate will be $10.25 invoiced for half an hour instead of the full hour.
You will only submit invoices once you start cohosting or hosting on your own.
How do I get paid?
At the end of the week, you should email your invoice to invoices at helm.life. There are lots of invoice templates available if you search for them on the internet.
All payments will be sent by e-transfer, generally by Saturday evening.
How do I let you know that I want to work?
HELM Life will send you a weekly text message asking you to set your availability. Follow the link in the text to set your desired hours.
Setting your availability is the absolute best way to ensure that you have the opportunity to host.
On the day that you’ve set your availability to host, you’ll get a text message from HELM Life asking you to confirm your availability for that day.
HELM Life does our very best to match hosts with sessions that match their availability, but it is not always possible to match all hosts with all spots for which they want to host.
In general – to be able to host morning sessions, you must check in by 8:45 AM and for afternoon session, you must check in by 11:45 AM.
Where do I check in?
Check in by SMS once you receive a message asking you to do so.
How do I access Zoom sessions?
Once onboarded as a HELM Life host, you will be placed on our Zoom for Education plan. All of your hosting sessions can be found in your Zoom dashboard and you just need to start the appropriate session with the relevant name, date and time.
What are the typical work times?
The independent class sessions are every hour from 10 am ET to 5 pm ET.
The summer camp programs will be at 9 am ET, 10 am ET, 11 am ET, 1 pm ET, 2 pm ET and 3 pm ET during the week. At this time, we run sessions Monday – Friday, but days and times are subject to change if needed depending on program development.
Where should I host my session at home? Can I do it in the basement?
We ask that you do your sessions in a well-lit secluded space where you won’t be disturbed, and where you have good internet connection. Please try your best to adjust if necessary before your session begins to avoid disruptions and distractions such as background clutter. We may ask that you change locations if we see that there is an issue with connectivity or with lighting.
What devices should I use for the sessions?
It is preferred that you use a laptop, desktop, or tablet to be most present and engaged during the session. If you don’t have a laptop, or tablet, please let us know ahead of time. We do not allow phones and/or some tablets to be used for our sessions as the functions for Zoom may be more limited and does not allow for the host to see everyone in Gallery View or access to spotlighting.
What do I do if I am unable to make a session after I have been assigned?
We are currently working hard so that session assignments aren’t last minute, however, as of now, scheduling may happen as close to half an hour before the start of the session. If something comes up, we ask that you notify us immediately even if you haven’t seen the schedule yet.
Will parents be around when children are in sessions?
Yes – HELM Life online activities does not constitute a replacement for in-person childcare. Children should never be left completely unattended while on a session. Parents will always be around or in another room in the house. You are not physically responsible for them but if they are doing something unsafe such as jumping on a chair, you should tell them that it isn’t safe.
Will I be able to contact the parents?
You will not have any information about the families before or after the session. If a parent has any questions, please direct them to email@example.com.
If you have further questions, please refer to your training manual. If you are still unable to find the answer you’re looking for, you may direct your question to firstname.lastname@example.org